Independent Software Maintenance
The new Gartner® Market Guide for Independent Third-Party Software Support of Megavendors is available now. Get access to expert research and analysis to help sourcing, procurement, and vendor management leaders evaluate alternative third-party software support (TPSS) providers.
Some of the benefits that Gartner says third-party software support providers can offer their customers:
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Long-term savings
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Tailored support contracts
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Security vulnerability protection
What's Inside:
Value-Added Services
Ways to use independent provider services for maximum value
Evaluation Steps
Five steps to evaluate third-party software support providers
TPSS Reasoning
Market factors driving the move to Third Party Software Support